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There are around 65,000 cash machines (ATMs) in the UK. Each of these is connected to a central transaction switch that manages the interaction between the ATM owners and the cardholder's bank. VocaLink provides the switching technology at the heart of the UK ATM network and provides connectivity to international card schemes.
Our managed ATM services also give banks and other deployers an economical means of means of obtaining expert, day-to-day ATM estate management. VocaLink managed ATM services are managed and operated within the same secure infrastructure as the central transaction switching platform and our products provide optimised efficiency and revenue generation. From deployment to driving to maintenance and support, VocaLink provides the service components that ATM deployers need to manage their ATM supply chain cost-effectively. The managed services deliver a seamless interface with customers and enable ATM owners to maximise their ATM investment by outsourcing as many or as few functions as their operation requires.
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Contact Information
Contact Information:
Visit us on the web at:
www.vocalink.com
Phone:
+0044 (0) 1423 356000
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Our ATM management services provide all the service components that ATM deployers need to manage their ATM estate lifecycle more cost effectively. Our acquiring services generate income and reduce the operational overheads associated with maintaining a processing platform in full compliance with industry mandates. We also enable ATM owners to maximise their ATM investment by outsourcing as many or as few functions as their operation requires. The service suite covers everything from estate set up, operation and management, to development and enhancement services.
Our core acquiring service includes:
- Deployment, including consumables, installation connections and fixed/wireless comms options
- ATM driving and transaction processing to route transactions to the cardholder’s bank
- Connectivity to domestic and international card schemes
- Proactive 24-hour network and device monitoring via our helpdesk, ensuring merchant/customer support and fault diagnosis/resolution
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