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Denomination Fraud Committee
Mission Statement: To set-about best practices and communicate the process to protect the accessibility needed to change denominations set at the ATM. Committee Participation: Host: Cindy Habeeb, US Manager, ATMIA E-mail: cindy@atmia.com Phone: +1-228-385-8806 Meeting Schedule: Monday, November 18, 2008 Time: 3:00pm CDT to 2:00pm CDT Call in details: US callers 888-387-8686 International callers ++1-303-9283281 Conference Room Number = 5839206# Participants: Meeting Notes: Best Practices Preventing Denomination Fraud:
A white paper has been created by Solvport, “Fraud in the ATM Industry” to address the origin of denomination fraud and what we can do as an industry to protect ourselves from this act. Below you will find both a brief synopsis of what safeguards and resources are available to enhance your security. Click here to download your free copy of “Fraud in the ATM Industry” by Joe Stevens, Solvport.
ATM Owner
o Incorporate pass-code “must” change into your already established procedures for:
- ATM installation - Each and every service visit - Cash Management visit - Employee termination o Limit access for those individuals who do have access to your ATM pass-codes.
ATM Manufacturers
o No posting of Manufacturer Default Pass-code to be published.
o Software upgrades are now available to force ATM owners to change manufacturer default pass-code. Please, reference the attached pdf document for the specific software versions available. Contact your ATM manufacturer with any questions you may have regarding the process for loading the software. [Insert spreadsheet link, amber can you please convert to pdf]
ATM Processors
o Implement software specific to Triton Standard specifications that shuts down the ATM terminal should the denomination change at the ATM.
o Processors with application implemented at this time are:
- Columbus Data Services
John Willmon, VP Business Development
Phone: (214) 276-5712
Email: jwillmon@columbusdata.net
- Elan Financial Services
Steve Gernes, ISO Sales & Support Manager
Phone: (800) 343-7064
Email: steven.gernes@usbank.com
- Cardtronics
Jerry Garcia, Chief Information Officer
Phone: (469) 237-3154
Email: jgarcia@cardtronics.com
- Switch Commerce
Roger Myers, President
Phone: (877) 550-1310
Email: rmyers@switchcommerce.com
- If your processor is not listed please email cindy@atmia.com and/or contact your processor for additional information.
ATM Service Organizations
o Incorporate pass-code “destruction” change into your already established procedures for:
- ATM installation
- Each and every service visit
- Cash Management visit
o Limit access for those individuals who do have access to your ATM pass-codes.
Location Hit by Denomination Fraud: In order to best support local law enforcement in distinguishing the severity of Denomination Fraud in their jurisdiction, there is some content that we would like to obtain to help us help you. Prosecution of Crime: In our efforts to increase the jail time associated with a Denomination Fraud, we are looking for any information on the successful prosecution of criminals.
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