Before looking forward to the role of ATMs beyond the pandemic, let’s roll back to Day One - back in 1967 when the first ever ATM was installed. The purpose…to withdraw cash. It was then also called a ‘cashpoint’. Charging forward 50 years, over 3.5 million ATMs are installed across the world and the ATM became much more than just a ‘cashpoint’.
Increasing capability and accessibility of alternate digital payment platforms has shown some impact on installed ATM bases in some regions prior to 2020. The true test of the role of ATMs, however, came when Covid-19 hit the world like a brick wall.
Was the ATM offering capable of withstanding the pressure of being a potential C-19 carrier due to keyboard touch and queueing and did it succumb to customers migrating to alternate digital payment channels?
The conversation I am excited to have with you is the Africa story of ATMs during the pandemic and based on this, to suggest the new or reinforced role ATM will play beyond the pandemic.
This session provides an overview of the key global fraud and physical security threats facing the ATM channel today. It explores the range of tools and techniques that individual criminals as well as organised crime groups use to exploit ATM systems for significant financial gain. While some of the most devastating attacks can be extremely sophisticated it’s also important to realise that simple and basic methods can overcome many of the defences used to protect the channel. The session highlights some of the many proactive resources that the ATM Security Association provide to ensure that the barriers to a successful attack make the ATM a much less attractive target.