EBT: The Next Generation 2019

Mobilizing for the Future

November 3 - 6, 2019

Caribe Royale - Orlando, FL


Keynote Speaker

Erin Frisch Bio Photo

Erin Frisch, Chief Deputy Director for Opportunity Michigan Department of Health and Human Services

Erin Frisch is the chief deputy director for Opportunity at the Michigan Department of Health and Human Services. 

In this role, she is responsible for crafting and implementing the Department’s anti-poverty agenda and effectively integrating and coordinating services with a focus on customer experience. She oversees the Children’s Services Agency and the Field Operations Administration, providing leadership regarding both operational processes and departmental policies.

Erin has been Michigan’s Title IV-D Director and Director of the Office of Child Support for the past six years. Under her leadership, Michigan collected a record-breaking 71 percent of current support and 66 percent of past due support in FY18. The program has received awards for building program awareness from the National Child Support Association and for outstanding leadership and cooperation from the Child Support Lien Network and State of Rhode Island. Erin has led and participated in multiple national initiatives to improve child support outcomes especially for low-income parents.

Prior to joining state service, Erin worked for a large management consulting firm in various roles including change management, operations, systems development and as a project manager for large-scale systems.

Conference Speakers

Speakers are added as they are received