Friday, April 05, 2019View Showroom
Cash machines that accept envelope-free deposits are becoming a reality at BlueShore Financial, a premium full-service financial institution, through a partnership with Cardtronics (Nasdaq: CATM), the world’s largest ATM owner/operator.
The new service provides for a more seamless deposit experience, improving ease of use and enhancing peace-of-mind. Instead of sealing cheques and cash into a deposit envelope, ATM users simply place their deposit items directly into the machine. On-screen images verify the amount of the deposit, and the user can even receive an image of deposited cheques on the ATM receipt.
BlueShore Financial’s Pender Street, Financial Spa® branch in the heart of the financial district of Vancouver, BC, is the first location to showcase the enhanced capabilities thanks to the certification and support of the new ATM machines by Cardtronics.
“We are pleased to provide our ATM users access to the industry-leading technology driving these machines,” said Fred Cook, Chief Information Officer, BlueShore Financial. “Our clients and Exchange Card holders will have an enriched ATM experience, while we will be able to reduce costs associated with back-end processing management. And, with cash still making up a significant number of point-of-sale transactions – according to the Bank of Canada – we will be increasing our value to customers by giving them access to a simpler and streamlined means for depositing and withdrawing currency.”
With the launch of image-enabled ATMs at BlueShore Financial, Cardtronics is bringing its global product innovation to bear in the Canadian market, enhancing legacy processes with new ideas and technologies that will enhance consumer engagement while helping Canadian credit unions and banks rationalize costs while simultaneously improving service excellence.
“The ATM is a critical touchpoint for financial institutions as consumers seek more convenient ways to manage their money,” said Cardtronics’ David McCrary, EVP – North American Business Group, Product Solutions. “Enabling modern self-service deposit capabilities both drives down costs and improves the consumer experience. Through its ATM management offering, Cardtronics enables financial institutions such as BlueShore Financial to go to market with a class-leading ATM offering without the overhead and capital requirements typically associated with such an engagement.”