FIRSTONTARIO EXPANDS STRATEGIC RELATIONSHIP WITH EVERLINK ROLLING OUT THE AWARD-WINNING eDETECT™ SERVICE - August 24, 2022
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FIRSTONTARIO EXPANDS STRATEGIC RELATIONSHIP WITH EVERLINK ROLLING OUT THE AWARD-WINNING eDETECT™ SERVICE

Wednesday, August 24, 2022

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Company: Everlink Payment Services Inc.

Everlink Payment Services Inc. is pleased to announce that FirstOntario Credit Union has implemented Everlink’s real-time fraud management service, eDETECT™, to monitor their POS and ATM channels. Earlier this year, FirstOntario completed a successful conversion to Everlink’s payment processing platform and the credit union is also slated to begin implementation of the Everlink Co-badged Debit Program together with our integrated eDETECT+™ solution in early 2023.

Launched in 2016, the demand for eDETECT™ has skyrocketed and now serves 99% of the Everlink Credit Union client base. Awarded the ACI Worldwide Customer Innovation Award, eDETECT™ compares transaction details and demographic data against analytical rules to identify fraud. Real-time and/or near real-time rule engines conduct screening and create alerts on high-risk transactions, which are then analyzed by fraud experts. Subsequently, cardholder validation is conducted over the phone and actions are immediately applied to the Card Authorization File to impact future spend. Ultimately, eDETECT™ minimizes member/customer friction, protects brand reputation and strengthens member/customer trust.

“Everlink is a trusted strategic partner, and our relationship offers FirstOntario members real value through a variety of innovative and award-winning solutions that provide additional layers of security, protection and advanced system monitoring,” says Lloyd Smith, CEO of FirstOntario Credit Union.

“We are excited to welcome FirstOntario to Everlink’s eDETECT™ program. We are extremely proud of the technology and work that our team has put forth in creating a solution that is valued by so many of our Credit Union partners,” says Mark Ripplinger, President and CEO of Everlink. “In 2021 alone, eDETECT™ declined 99.6% of fraudulent transactions and has reported its real-time false positive and near real-time false positive rate is well below the industry standard (i.e., far fewer false positives than industry standard), earning Everlink the reputation of providing a superior Fraud Management solution which delivers an industry-leading cardholder experience. We are committed to continue to report similar exemplary results in 2022 and beyond, delivering an “industry-best” solution that identifies fraud before it happens, helping to protect FirstOntario and their members.”

Additional information regarding Everlink’s extensive range of Fraud Management Solutions can be obtained by contacting your designated Everlink Account Executive.


About FirstOntario Credit Union
FirstOntario is a full-service cooperative financial institution, serving members for more than 80 years throughout the Golden Horseshoe, Niagara Region and Southwestern regions of Ontario. With $5.8 billion in assets under management, FirstOntario is one of Canada’s largest credit unions. Everyone is welcome to be part of FirstOntario for financial services including daily transactions, mortgages, lines of credit, loans and investments. FirstOntario profits are invested into the communities we serve through support for entrepreneurs, competitive rates and charitable pursuits including our award-winning student nutrition program. Learn more about us today at FirstOntario.com.

Everlink Payment Services Inc. is a leading provider of comprehensive, innovative, and integrated payments and digital solutions and services for financial institutions and service providers across Canada. In addition to supplying best‐in-breed technology infrastructure and payment network connectivity, we offer a comprehensive range of integrated payments Lines of Business including Payment Network Gateway, ATM Managed Services, Card Issuance & Management, Fraud Management Solutions, Mobile Payments, Retail & SME Solutions, Digital Solutions and Professional Services.

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For additional information contact:
Christopher Minos, Marketing Manager
Everlink Payment Services Inc.
[email protected]


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