ING builds analytics academy to help employees with data skills

ING is setting up an 'analytics academy' where any member of the Dutch bank's staff can brush up on their data skills.

ING chief analytics officer Görkem Köseoğlu (pictured) has set his sights on building a data-driven 'smart bank' that uses AI to predict what customers want and need. 

Köseoğlu is busy building up a team of data scientists and analysts at his new global analytics unit, working on customer intelligence, pricing, risk management, intelligent operations and innovation.

Currently, ING employs around 80 data scientists, working on AI-projects across the businesses.

But the bank also wants to help all of its thousands of staffers become data-literate, opening the analytics academy to help bridge the gap between business and data people.

"Data is the language of the future. If you don’t speak it yet, we’ll help you master it," says Köseoğlu.

Last year JPMorgan introduced mandatory coding courses for all employees in its asset management division