Thursday, October 10, 2019
Westpac today reminded customers that its Disaster Relief Package is available to customers who are facing financial hardship following severe bushfires in South East Queensland and Northern New South Wales.
Jane Watts, General Manager for Westpac, said Westpac’s Disaster Relief Package is available now and offers immediate practical help to assist customers with their finances.
"Our thoughts are with our affected communities during what has been a difficult and emotionally gruelling time, and we want our customers to know we are here to help.
“We encourage anyone who needs assistance or support to contact their local Westpac Bank Manager or call our Westpac Assist team on 1800 067 497 as soon as possible to discuss their circumstances,” Ms Watts said.
The Westpac Disaster Relief Package offers various options*, including the following:
Westpac customers who wish to use these special relief measures or need assistance should contact Westpac Assist on 1800 067 497, or alternatively call their local Bank Manager. This offer is available for customers to take up within three months of today’s date.
All affected insurance customers should contact Westpac on 1300 369 989 so that we may assist. Claims can be lodged 24 hours a day, 7 days a week by calling this number.