Training Courses
Training Courses

Added Value at the ATM Sessions

Welcome to the Added Value at the ATM sessions. Select a session below to view details and the estimated time required to complete the session. Members, log in to view your completion status and history

 
Added Value at the ATM
Session Session Time
Introduction 10 minutes
Role of the ATM 10 minutes
Added Teller Value 10 minutes
Relationship Management 10 minutes
Promotional & Sales Features 10 minutes
Brand Projection & Representation 10 minutes
Functionality 10 minutes


Terminology for the ATM business differs from country to country, and market to market, and ATMIA is unable to cover all the different terms used across the world for each and every aspect of the ATM transaction flow and management of installed ATMs.

In addition, there are different practices, procedures and systems in different markets. ATMIA's online training for ATM operators has based its job-specific training sessions on the common denominators, the core principles of the ATM business across all markets, since the industry is, after all, a "global village".

In addition to mastering the generic industry best practices for ATM operations, it's important for ATM operators to take into account their local and national market conditions. Please see ATMIA endorsed consultants who can assist ATM operators in understanding local, regional and national markets.

France - Veronique Delsalle
USA - Susan Matt
UK - Debbie Smyth

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