Auriga, the banking software company, has published a White Paper in which it argues it is time for banks to put people back at the centre of their strategy. With banks facing mounting pressure to control costs, many have chosen to close branches and push customers online. This reduces costs, but it also radically changes the relationship between a bank and its customers. Auriga, which has over 67% of the Italian banking market, has developed a software suite which enables banks to deploy advanced web technologies to make significant cost reductions whilst providing a partly or even fully staffed kiosk-type branch, helping to improve client service and experience while putting people back at the centre of the relationship between the bank and its customers. To read the white paper, please fill in the form and click “Download whitepaper".