Cardless transactions – whether they be QR codes, tokens, or future technology – may be the wave of the future in the ATM channel. Tens of thousands of ATMs in the U.S. alone are already taking advantage of this consumer-friendly technology. Explore the diverse options, where they fit in today’s environment and what opportunities are available to both financial institution and independent deployers.
Join us for an in-depth workshop on new perspectives surrounding the use of the ITM/ATM – from both an operational and risk/security perspective, by industry leaders representing financial institutions, armored vendors, manufacturers and risk mitigation. Discussions will focus on new enhancements and the capabilities of an ITM/ATM, customer transactions/experience, impact on ATM servicers for ITMs/ATMs, and mitigating the risk to your property, employees and customers. The workshop will provide an opportunity to increase your knowledge, better serve your customers, and network with the subject matter experts on the panel. Space is limited – make plans now to ensure you have a seat at the table for this exciting event.
The task of running an ATM business gets more complex every year. Join your peers for a valuable and informative workshop that covers important topics for helping your business thrive, as well as getting the most out of it when you are ready to leave. Topics include dealing with both expected and unexpected liability issues; creating and managing comprehensive merchant contracts; managing multiple lines of business (e.g, gaming and ATMs); staying in compliance with ADA guidelines; and how to build and measure the value of your business.
Part 1 (1:00-2:20 pm): Another operating system migration looms ahead in the near-future for both financial institutions and independent ATM operators. Alternatives to Windows are receiving significant attention, as well. This workshop will help participants determine which path is best for their organization today, and in the years ahead as the industry transitions to a Next-gen architecture. Moderator: Eric de Putter Speakers: Rick Anderson, Worldwide Delivery Director, Wind River Systems Marcel Ficken, Payment Redesign
Part 2 (2:40-4:00pm): How to identify and quantify the revenue and cost saving benefits that Next Gen ATM is likely to deliver, and make the strongest pitch for resources to invest in Next Gen ATM. Moderator: Leland Englebardt, Practice Leader, Financial Services, Upshot Advisors Speakers:Kurt Karjalainen, President, Premier Merchant Group LLC
Wayne Malone, Citibank
David Kozal, CFO, Payment Alliance International
Devon Watson, Chief Marketing Officer, Diebold Nixdorf