US Conference 2019

ATMs and Apps: the New World of Customer Experience

February 19 - 21, 2019

Disney's Coronado Springs Resort - Orlando, FL

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29

DAYS

6

HOURS

3

MINUTES

14

SECONDS

#ATMIA2019

Tickets are limited - Register today!

Agenda

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9:00 AM 12:00 PM

Workshop 1: Protecting your ATMs from Criminal Attacks: What you Need to Know

Cybercrime, logical threats, physical attacks and card fraud continue to undermine the security of the ATM channel for both financial institutions and independent deployers.

Inefficient and ineffective lines of defense not only result in cash losses but also impact ATM availability and the trust and convenience of ATM users.

It could only be matter of time until you face security challenges on your ATM fleet as organized crime continues to hunt out the next weakest link.

Reserve your workshop place now and join our ATM security experts to gain first-hand insight into exactly how criminals carry out attacks and the vulnerabilities they exploit so that you are better informed on effective defences for your ATMs that protect your customers.

Topics we will cover include:

Why are card skimming and shimming still a challenge, despite the move to EMV?
Why is ATM Jackpotting so easy to do, even when security software is used on the ATM?
What are the risks of ATM explosions in the US?
Why are today’s ATM locks just not good enough?
How to prioritise and deploy an effective risk management strategy?

Moderator:

Tom Moore

Tom Moore
EVP & Managing Director - The Americas
TMD Security Gmbh

Panelists:

Jeff Dant

Jeff Dant
Director - Fraud Fusion Center
Citi

John Buzzard

John Buzzard
Industry Fraud Specialist
CO-OP Financial Services

Josh Hammond

Josh Hammond
Senior Security Consultant
IOActive

Michael Kearn
VP, Managing Business Information Security Officer
U.S. Bank

Location Icon Durango 1 (9:00 AM - 12:00 PM)

Moderator:

Tom Moore - EVP & Managing Director - The Americas, TMD Security Gmbh

Panelists:

Jeff Dant - Director - Fraud Fusion Center, Citi

John Buzzard - Industry Fraud Specialist, CO-OP Financial Services

Josh Hammond - Senior Security Consultant, IOActive

Michael Kearn - VP, Managing Business Information Security Officer, U.S. Bank

Workshop 2: Exploring the technology, benefits, and opportunities for cardless ATMs

Moderator:

Donna Embry - SVP, Global Payments Strategy, Evolve Bank & Trust

Panelists:

Andrew Oasen - ATM Product Manager, NYCE Payments Network, LLC

Brenda Pino - Vice President, Physical Channels, BMO Harris Bank N.A.

Richard Witkowski - CEO, Pin4 Cardless Cash

Terry Pierce - Director Product Management, CO-OP Financial Services

Workshop 3: New Perspectives on ITM/ATM Servicing

Brad Nolan - Executive Vice President, Allpoint Solutions

Jennifer Raley - Digital Channel Manager supporting ATM Customer Experience, Bank of America Corporation

Kyle Patterson - President, Axiom Armored Transport

Moderator:

Brad Moody - EVP, Operations, Lowers Risk Group

12:00 PM 1:00 PM

Coffee Break

1:00 PM 4:00 PM

Workshop 4: The Business of ATMs: Valuation, contracts, liability issues, and more

Moderator:

Jack Milford Ford - Attorney, JMFord Law Office

Panelists:

Daniel Lieberman - President, Lieberman Companies

Greg Raque - Director Acquisitions, Paramount Managment Group

Josh Herndon - Senior Associate Attorney, Global Legal Law Firm

Workshop 5: The Next Big O/S Migration: building a strategy that includes Next-Gen ATMs

David Kozal - Chief Financial Officer, Payment Alliance International

Devon Watson - Chief Marketing Officer, Diebold Nixdorf

Kurt Karjalainen - President, Premier Merchants Group LLC

Marcel Ficken - NextGenATM Consultant, ATMIA NextGen Implementation Committee / Payment R

Rick Anderson - Delivery Director, Wind River Systems

Wayne Malone - Head of Citishare and Global ATMs, Citibank

Moderator:

Eric de Putter - Managing partner, Payment Redesign limited

Moderator:

Leland Englebardt - Practice Leader, Financial Services, Upshot Advisors LLC

4:45 PM 5:45 PM

ATM “Hot Topics” Town Hall Meeting

Moderator:

David Tente - Executive Director, USA, ATM Industry Association

Panelists:

Brad Nolan - Executive Vice President, Allpoint Solutions

Hannah Walker - Sr. Director, Technology & Nutrition Policy, Food Marketing Institute

John Drechny - CEO, Merchant Advisory Group

Paige Anderson - Director, Government Relations, National Association of Convenience Stores

Presentation of 1st Annual ATMmys Awards

6:00 PM 8:00 PM

Opening Reception