May 2025: Key Insights for the Evolving ATM & Payments Industry

Dear Members,

As we move through 2025, the ATM and payments industry continues to demonstrate resilience, innovation, and adaptability in a rapidly evolving environment. This month, we’re excited to share new research, impactful webinars, and opportunities to participate in shaping the future of our sector.

🎥 Webinar Recap: The Cash Chasm – Wake Up to Cash Innovation

Speaker: Angus Burrell, VP Global Omnichannel Strategy & Head of Global Marketing, PayComplete
Watch Now: The Cash Chasm Webinar – Part 1

In the first major research on cash innovation in over a decade, Angus Burrell reveals the hidden potential of cash in today’s increasingly digital world. Despite the rise of electronic payments, cash remains resilient, with $40 trillion in circulation globally as of 2023.

Key highlights:

• 57% of businesses believe they will never go fully cashless.
• Cultural and economic realities—including Germany’s cash preference and the UK’s cost-of-living crisis—sustain cash demand.
• The UK’s Financial Conduct Authority (FCA) is exploring legislation to protect access to cash.
• Demand for cash acceptance remains strong or is growing across Europe.

👉 Part 2 of this important series is coming in July—stay tuned!

🌱 Upcoming Webinar: Driving Environmental Change – The Role of ATMs in Sustainable Banking

Date: June 3, 2025
Time: 1:00 PM BST

Registration link

As financial institutions strive to meet ambitious environmental targets, ATMs are playing an increasingly important role in building sustainable banking infrastructure. This session will uncover how the latest innovations in ATM technology can support carbon reduction goals while ensuring operational efficiency.

Speakers:

• Matt Phillips, Head of Banking UK and Ireland, Diebold Nixdorf
• Raoul Meichtry, Managing Director Switzerland, Diebold Nixdorf

Don’t miss this opportunity to explore how your organization can align ATM strategy with sustainability objectives.

🛡️ Also Coming Soon: ATM Physical Attacks – Keeping Ahead of Criminals in Europe and Beyond

Date: June 25, 2025
Time: 1:00 PM BST

Registration link coming soon

ATM attacks are increasing across Europe and emerging markets, prompting financial institutions to strengthen their security postures. This vital webinar will deliver the latest intelligence, defence strategies, and technology solutions to help you stay ahead of evolving threats.

Presented by:

• Paul Nicholls, Oberthur Cash Protection
• Christine Bunch, NCRAtleos

Gain critical insights into physical attack trends and proactive measures to safeguard ATM assets and infrastructure.

📣 CALL FOR SPEAKERS: Europe & Emerging Markets London Summit

Although the official Call for Speakers for the ATMIA Europe & Emerging Markets London Summit closed on April 30, we are still accepting proposals on a rolling basis!

If you have an idea, insight, or experience to share, we invite you to be part of our flagship event.

📩 Submit your proposal or contact: Erika Navarrete

🗓️ The partial agenda for ATMIA EEM25 will be released soon – don’t miss your chance to be part of this essential gathering for the global ATM community.

📬 Stay Informed and Engaged

Make sure you're subscribed to our communications and following ATMIA on LinkedIn, Facebook and Twitter for the latest updates, webinars, and industry news.

For any questions or support, feel free to reach out to any member of the ATMIA.

Thank you for your continued involvement and support!

Warm regards,
Erika