ATM Tube
Welcome to ATMIA’s ATM tube where members can upload and view videos on industry-related topics. This is our own industry space for enjoying videos about all things ATM in a focused way without distractions. Please share your industry videos!
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Video List
Strategic Decisions Impact Data Breach Protection | Security | Fraud | Malware
11/06/2018
Transaction Network Services (TNS Inc) - With Cisco reporting that over half of the data breaches in 2017 resulted in damages of more than $500,000, a data security strategy is essential to help protect customers, employees, revenue and reputation. This video looks at some of the strategic considerations and concerns present in the industry today.
Which Industries are Falling Victim to Data Breaches? Security | Fraud | Malware
11/06/2018
Transaction Network Services (TNS Inc) - Data breaches are plaguing all industries globally, but some are more affected than others. This video looks at some of the differences, including how attractive payments-related data is to criminals targeting different sectors.
TNS' Payments Industry Predictions for 2018
11/06/2018
Transaction Network Services (TNS Inc) - What does the future hold for the payments industry this year? Innovative technologies and evolving consumer behaviors have laid the foundations for an exciting 2018.
Service Operations Center
11/02/2018
Hyosung - The SOC: Hyosung’s New State-of-the-Art Service Operations Center
SMART Software - Service Management And Route Tracking
09/26/2018
ATM SMART - The industry leading software solution to provide better service, organize your business, and increase revenue. Complete service management, dispatch tickets, mobile application, customer portal, inventory management, client & employee organization and tracking.
ATM SMART
09/26/2018
ATM SMART - Optimize your ATM route, maximize your cash and add personal accountability with the most innovative system available for managing and growing your company. We provide an innovative platform to help our customers streamline operations, increase revenue, and realize their full potential with SMART Software products.
Enable New ATM Functionality with Vynamic™ Transaction Automation
08/13/2018
Diebold Nixdorf - Change the way your self-service channel handles “on us” customers: Give them special treatment and more advanced capabilities that enhance the consumer experience and drive loyalty.
Diebold Nixdorf: A Brief Introduction to Who We Are
08/13/2018
Diebold Nixdorf - Diebold and Wincor Nixdorf are now a combined organization – but the creation of Diebold Nixdorf represents more than a combination; it’s a new organization for a transformative era. We’re the leaders in driving and enabling connected commerce around the globe.
Manage Change and Complexities with Transformative Services
08/13/2018
Diebold Nixdorf - The world is rapidly evolving and consumers expect more. It's our mission to help you meet these challenges head-on and deliver the seamless experiences consumers demand. But how do you remain innovative and profitable? By partnering with Diebold Nixdorf, you can transform your business operations and exceed consumer expectations across multiple touchpoints. Let us lead the way.
Make Stronger, More Personal Connections with Diebold Nixdorf
08/13/2018
Diebold Nixdorf - We've evolved and innovated to meet the ever-changing digital and physical demands of consumers around the globe, and we're committed to helping you evolve as well. As a strategic partner, we'll help you create meaningful, insightful connections with your customers, while also connecting them to what they need most. Whether it's banking or shopping, we're dedicated to driving connected commerce and bringing merchants, bankers, and consumers together.
DPL's Protector
06/26/2018
DPL - Protect your assets from physical attacks with the Protector GPS.
FORCE Adaptability
05/31/2018
Hyosung - Here's another video showing a unique FORCE ATM feature designed to assist the Retail ATM Operator. We're so excited that these solutions will be shipping to customers NEXT WEEK!
FORCE Let There Be Light
05/31/2018
Hyosung - Check out yet another innovative feature of the FORCE ATM! We're less than a week away from the FORCE launch and we're proud to show off more of its industry-first innovation.
ATM attacks reduced with 90%
05/30/2018
PROTECT A/S - In 2015 Brazil experienced 1251 explosions in ATMs. After installing security fog in the ATM lobbies, the attacks to the bank were reduced with more than 90%. The damage after an explosion was so massive, that something had to be done. Today - in 2018 - more Brazilian banks have joined and over 8,000 fog cannons are now helping to secure the ATMs from being attacked.
FORCE Wireless Ready
05/21/2018
Hyosung - We are so excited to be in preparations for the full release of the FORCE ATM the first week of June! Here's a look at one of the features that make this ATM one of a kind!
New Hyosung Learning Center
05/21/2018
Hyosung - Nautilus Hyosung America, Inc.'s brand new Learning Center is up and running.
Purpose-Built ATM Surveillance Cameras
05/10/2018
March Networks - Capture high-quality video evidence at banking ATMs with March Networks MegaPX ATM Cameras. These purpose-built 3MP ATM cameras feature High Dynamic Range, and are available in a choice of styles: self-contained (for standard ATMs) or modular (for tighter spaces).
Genmega G2500
05/08/2018
Genmega Inc. - Preview the Genmega G2500 features and functions.
TransNational ATM's World Class Partnership with Switch Commerce
04/25/2018
TransNational ATM Corp. - Listen to why TransNational ATM appreciates a good partner in one of their processor relationships.
ATMs: 50 Years Old and Still Going Strong?
03/09/2018
Transaction Network Services (TNS Inc) - It has been 50 years since the first ATM installation. This short video looks at how history has shaped this cornerstone of the payments industry and what the future may hold.
Global ATM Survey Reveals Significant Regional Differences
03/09/2018
Transaction Network Services (TNS Inc) - ATMs are widely available around the world, however, usage appears to vary greatly. This short video looks at the results of a recent survey of US, UK and Australian adults, commissioned by TNS, which looks at how consumers utilize this technology and the substantial differences between the regions.
TNSLink from Transaction Network Services
03/09/2018
Transaction Network Services (TNS Inc) - A highly secure, reliable and cost-effective end-to-end network solution connecting POS, ATMs, kiosks, retail in-store applications, or any other remote payment devices to the remote payment community. Run multiple in-store applications, save money and increase productivity with a fully managed broadband solution.
Lockpoint Gryphon: The Comprehensive Solution to Gas Attacks
03/01/2018
Lockpoint (The trading name for Cedardell Ltd) - Video features live explosion testing of the Lockpoint Gryphon, proving its ability to keep the cash safe in a gas attack using an optimal explosive mix.
Secure Cash & Transport Association: Strengthening the Cash Service Industry
02/08/2018
Lowers Risk Group - Where Leading Professionals in the Vital Cash-In-Transit & Cash Servicing Industries Come Together. Our mission is to protect, strengthen, and unite this vital industry. The Secure Cash & Transport Association is a non-profit association established in 2013 to represent the shared interests of professionals and organizations in ATM servicing, cash handling/processing, transportation, and safe keeping of cash and coin throughout North America. Unite with industry professionals across the value chain by joining us at our annual SCTA Conference. Discover the benefits and learn how to join at http://www.securetransportassociation.org/contact/join-scta.php
ATM SMART Software
02/01/2018
ATM SMART - Optimize your ATM route, maximize your cash, and add personal accountability with the most innovative system available for managing and growing your company.
Everlink Instant Debit Card Issuance & Instant Credit Card Issuance
01/26/2018
Everlink Payment Services Inc. - Everlink's Instant Card Issuance and Instant Credit Card Issuance solutions are Canada's first and leading web-based, turn-key solutions for the on-demand issuance of fully personalized EMV Chip debit cards. The solutions offer a choice of high-definition financial card printers that instantly produce fully functional and personalized cards with customizable images and graphics within minutes of a member/customer signup at the branch.
GRGBanking company profile 2017
01/15/2018
GRGBanking Equipment Co., Ltd. - GRGBanking is a leading provider of financial intelligent equipment and solutions.
Auriga Branch Transformation 2017
01/01/2018
Auriga - David Smith from Auriga speaks to us at Branch Transformation 2017. He discusses with Fintech Finance about Branch Transformation, current projects and technology applied to banking service automation as a tool for enhancing customer experience and making the branch of the future smarter. Watch the interview!
Mark Aldred from Auriga at Self Service Banking Europe 2017
09/26/2017
Auriga - Mark Aldred from Auriga at Self Service Banking Europe 2017
David Smith at ATM & Cash Innovation Europe 2017
09/26/2017
Auriga - David Smith at ATM & Cash Innovation Europe 2017
Man gets trapped inside ATM, issues notes for help as receipts
07/14/2017
ATM Industry Association - Fixing an ATM from the inside!
2700Shell CDU Install
06/26/2017
Hyosung - In this demonstration video, Jeremy will show you how to upgrade your 2700Shell with a 1k drawer type dispenser.
EMV Upgrade | 1500
06/26/2017
Hyosung - In this demonstration video, Jeremy walks us through the steps to upgrade a NH 1500 to EMV with our 1500 kick start kit. The Hyosung 1500 “Kick-Start Program” extends the life of the best-selling ATM of all time, the NH-1500. The NH-1500 has a proven record as the most successful and reliable cash dispenser in the ATM industry with over 83,000 installations since 2004 in the US/Canada market and an estimated 50,000 still in service.
EMV Upgrade | 2700
06/26/2017
Hyosung - In this demonstration video Jeremy walks us through the steps to upgrade a NH 2700ce to EMV compliance.
EMV Upgrade | 4000W
06/26/2017
Hyosung - In this demonstration video Jeremy walks us through how to upgrade a NH 4000W to EMV compliance.
EMV Upgrade Tips | 2700
06/26/2017
Hyosung - In this demonstration video, Jeremy walks us through the steps to upgrade an NH 2700ce to EMV compliance.
EMV Configuration Tips
06/26/2017
Hyosung - Some quick EMV configuration tips for Hyosung Win CE 6.0 (SE) ATMs.
TNS 2017 Payments Predictions Video – Mobile, ATMs, Security & More
06/08/2017
Transaction Network Services (TNS Inc) - What Does 2017 Hold in Store for the Payments Industry.
European ATM Operators Encouraged to Include Wireless Comms
06/08/2017
Transaction Network Services (TNS Inc) - Wired vs wireless ATM Solution. For a secure, reliable solution operators are encouraged to adopt a hybrid approach.
Otokod-MODAS
06/08/2017
Otokod Business Solutions - A short video introduces MODAS (Mobile Distribution Automation System) Cash-In-Transit Solution by Otokod Business Solutions.
Triton RL5000 XScale EMV Installation
05/15/2017
Triton Systems - This video shows you how to install an EMV reader on the Triton RL5000 XScale
Triton RL5000 X2 EMV Installation
05/15/2017
Triton Systems - This video shows you how to install an EMV reader on the Triton RL5000 X2
Triton RL2000 EMV Installation
05/15/2017
Triton Systems - This video shows you how to install an EMV reader on the Triton RL2000
Triton Traverse EMV Installation
05/15/2017
Triton Systems - This video shows you how to install an EMV reader on the Triton Traverse
Triton RL1600 EMV Installation
05/15/2017
Triton Systems - This video shows you how to install an EMV reader on the Triton RL1600
Triton FT5000 EMV Installation
05/15/2017
Triton Systems - This video shows you how to install an EMV reader on the Triton FT5000
Triton ARGO 12 EMV Reader Installation
05/15/2017
Triton Systems - This video shows you how to install an EMV reader on the Triton ARGO 12
Triton ARGO 15 EMV Reader Installation
05/15/2017
Triton Systems - This video shows you how to install an EMV reader on the Triton ARGO 15
Triton ARGO 7 EMV Reader Installation
05/15/2017
Triton Systems - This video shows you how to install an EMV reader on the Triton ARGO 7
Triton 9100 EMV Installation with Mainboard
05/15/2017
Triton Systems - This video shows you how to install an EMV reader on the Triton 9100 with a mainboard
Triton 9100 EMV Installation without a Mainboard
05/15/2017
Triton Systems - This video shows you how to install an EMV reader on the Triton 9100 without a mainboard
Triton 9700 EMV Reader Installation
05/15/2017
Triton Systems - This video shows you how to install an EMV reader on the Triton 9700
Triton 9600 EMV Reader Installation
05/15/2017
Triton Systems - This video shows you how to install an EMV reader on the Triton 9600
Meet Triton’s Alan Dedeaux
05/15/2017
Triton Systems - Meet Triton: Spotlight on Alan Dedeaux, Triton's Technical Support Supervisor, a family man and truly nice guy.
Meet Triton’s Bridget Arnold
05/15/2017
Triton Systems - Meet Triton: Spotlight on Bridget Arnold, Senior Customer Service Specialist
Meet Triton’s Stephen Cuevas
05/15/2017
Triton Systems - Meet Triton: Spotlight on Stephen Cuevas, National Sales Manager
Meet Triton’s Toni Epperson
05/15/2017
Triton Systems - Meet Triton: Spotlight on Toni Epperson, Accounts Receivable Supervisor
Meet Triton’s Clarisse Thoms
05/15/2017
Triton Systems - Meet Triton: Spotlight on Clarisse Thoms, who has worked at Triton for 30 years!
Meet Triton's James Phillips
05/15/2017
Triton Systems - Meet Triton: Spotlight on James Phillips, Vice President of Sales & Marketing
Hercules Portal
03/30/2017
DPL - Our Hercules Portal helps IADs of all sizes easily monitor and manage their fleet of ATMs.
Branch Transformation and Self-Service Banking
03/20/2017
Auriga - Assisted self-service is central to the branch transformation process. At the "Branch Transformation" conference in London, Auriga presented an innovative omnichannel approach to assisted self-service devices, allowing customers to conduct various operations autonomously, faster and more effectively. For example, using their smartphone to access a wide range of self-service services, even with coins. In this video, Carmine Evangelista, Auriga's Chief Technology Officer, explains the advantages that banks could have by deploying ASD devices (assisted self-service devices) enhanced with Auriga's WWS - WinWebServer - software solutions, which offers customers a wider range of services with innovative functions and a real omnichannel strategy.
New Branch Model: An Innovative Customer Reception Solution from Auriga
03/20/2017
Auriga - Soon it will be possible, when visiting a modern bank branch, to experience an innovative solution that transforms and optimises the branch visit experience. It will allow visitors - both current customers and potential customers - to gain immediate access to all branch services and to choose the method they prefer to access the service they want. This is the new and innovative WWS Customer Management, launched by Auriga, which - as Patrick Margarito, Auriga's Business Development Manager explains, “allows banks to manage and optimise customers visits in branch, greeting them, and at the same time enhancing both branch staff and self-service device (ATM and ASSD) efficiency. At "Branch Transformation" in London, Auriga also displayed anothe
Driving Bank Branch Innovation
03/20/2017
Auriga - Auriga is focusing internationally, and chose the Branch Transformation conference in London to launch its two new solutions: WWS Customer Management to improve the reception and service customers receive in a branch and WWS Cash Management to ensure banks manage cash more efficiently. In this video, the solutions are explained by Vincenzo Fiore, Auriga's CEO.
Anti-RAM demo anchor chains
03/13/2017
EuroTechzam S.A. - This video was taken in Mexico from a demonstration we made with local partner Zieta18 for the anti-RAM solution.
KAL’s Kalignite Software - Kuveyt Turk's digital branch solution
10/07/2016
KAL - Kuveyt Turk has unveiled its latest technical innovation – the bank’s very own digital branch, the XTM. Running on Architecht’s XTM application, which runs KAL’s Kalignite software, the XTM is central to the Turkish bank’s branch transformation strategy.
KAL’s Kalignite Software - How to use Kuveyt Turk's XTM
10/07/2016
KAL - Kuveyt Turk’s XTM, which runs on Architecht XTM application that in turn runs KAL’s Kalignite software, is a digital branch that allows customers to carry out all the transactions they need via machine or with remote assistance from a teller. In this video, a customer points out the main features of the machine – including a touch screen and video screen, pin pad, receipt printer, card reader, scanner, barcode reader, post box and printer. He also explains how the XTM can be used for self-service transactions such as withdrawing or depositing cash, balance inquiries and money transfers. The customer then uses the XTM to open a new bank account with help from a teller via video conference.
European ATMs 2016 Conference & Expo
09/06/2016
KAL - At the recent European ATMs 2016 conference, KAL CEO Aravinda Korala takes timeout to talk to Fintech Finance about the importance of the event, as well as several exciting new projects for KAL, including an RTM pilot in China and a contract with a big bank in Morocco. He goes on to discuss the enduring importance of cash and his predictions for increasing reliance on self-service ATMs and kiosks as the number of bank branches falls and customers look for safe ways to carry out transactions.
Latest developments in ATM software
09/06/2016
KAL - Hear KAL CEO Aravinda Korala's take on new developments in ATM software - including cardless and contactless transactions and remote teller assist transactions - and how they are set to revolutionise the use of ATMs worldwide over the next 10 years
NationalLink's 20th Anniversary - The Future - Part 3
09/01/2016
NationalLink Inc. - The Future - The third part of a three part series in celebration of NationalLink's 20th Anniversary in the ATM industry. Cheers and thank you for all your support throughout the years!
NationalLink's 20th Anniversary - The Present - Part 2
09/01/2016
NationalLink Inc. - The Present - The second part of a three part series in celebration of NationalLink's 20th Anniversary in the ATM industry. Cheers and thank you for all your support throughout the years!
NationalLink's 20th Anniversary - The Beginning - Part 1
09/01/2016
NationalLink Inc. - The Beginning - The first part of a three part series in celebration of NationalLink's 20th Anniversary in the ATM industry. Cheers and thank you for all your support throughout the years!
Auriga interview at European ATMs 2016
08/30/2016
Auriga - Auriga interview at European ATMs 2016, 14-15 June 2016: David Smith, Auriga’s International Business & Partnership Developer explains all the benefits of the WWS Branch, the most recent application of the modern omnichannel banking suite WinWebServer (WWS). Indeed, the bank of tomorrow will be entirely centred around people: as a result, the main goal of banking institutions will be to offer a positive and compelling experience for all, whether they receive or provide financial services, that is, to make them feel central in the bank’s strategies and choices. What is required is a transformation towards a more evolved model of the concepts of self-service and assisted self-service, in order to maximise the potential of each interaction.
Auriga interview at Branch Transformation 2015
08/30/2016
Auriga - Auriga interview at Branch Transformation 2015, 9-10November 2015:David Smith, Auriga’s International Business & Partnership Developer shows all the benefits of the WWS Branch, the most recent application of the modern omnichannel banking suite WinWebServer(WWS).He speaks about integration and collaboration, strategic elements that, together with technological progress, can help transform our concept of today’s bank branch. Indeed, banks today face mounting pressures to control costs while improving client service. In a rapidly changing environment,Internet and mobile channels have ever more users while visits to branches are down significantly. At the same time, the branch continues to play a strategic role in gaining and retaining clients
Triton 9100 EMV Kit with Mainboard Installation
07/26/2016
Triton Systems - This video takes you through all the steps to make your Triton 9100 ATM EMV compliant. When you get the EMV kit with a new mainboard, you no longer have to download and install software or go through the EMPROM activation. This will save you a lot of time!
Chalk Wrap
07/20/2016
Get Branded - CHALKBOARD ATM WRAP Feature daily specials. Update and change information on these warps as often as you like. The surface is textured and can easily be written on with chalk or chalk pens. When you need to change the information, simply wipe the old information away. Check out more at GetBranded.com
MoniMobile - a new tool that helps ATM operators cut costs
07/12/2016
Hyosung - The MoniMobile helps merchants with tasks that normally generate a phone call or service call for the IAD and, instead, gives detailed, easy-to-follow “how -to” videos for common issues.
Reengineered. SharkSkin Advanced.
05/31/2016
Get Branded - More durable. Easier to install. Cut for your specific make and model Shark-Skin Technology is a unique process that creates a scratch-resistant, UV protected skin for ATMs, kiosks, decals and signage. Like real shark skin, products developed using Shark-Skin Technology are super strong allowing them to be placed outdoors without fading or scratching, and flexible for easy installation. Guaranteed to exceed your expectations. Strong Scratch-Resistant Surface UV-Protected to Resist Fading Flexible Allowing for Easy Installation Durable Skin Allows Products to be Deployed Outdoors
20 Reasons: Most Passionate Empolyees
05/24/2016
ATMequipment.com - ATMequipment.com shows that they have the most passion in the industry.
The ATM Shield
05/23/2016
Empire ATM Group - The benefits of the ATM Shield can be realized by indoor and outdoor-stationed units alike. By nature of serving the public, all ATMs are subjected to constant customer wear and tear, especially units placed in locations serving food. In addition, cleaning solutions used to wipe down machine components are liquids containing harsh, harmful chemicals that can potentially short-out electronic elements.
ATM Transit Benefits
05/23/2016
Empire ATM Group - ATM Transit provides convenient and reliable ATM machines for your next event. See how we can help you earn more money by having easy cash access at your event!
TJ's Tip #4: Testing Power Supplies and Sensors
11/19/2015
ATMequipment.com - TJ asserts his nautical dominance and knowledge of sensors and voltage. TJ will show you how to check your power supply for voltage and also the sensors in dispenser. To test voltages and sensors you will need a multimeter, by having one, you will see that this is simple troubleshooting you can do.
TJ's Tip #3: Basic Troubleshooting for an ATM
11/19/2015
ATMequipment.com - In this episode, TJ will not only break records, but will show you the basic steps of trouble shooting your ATM. He will discuss the screen, main board and power supply and how you can do some simple troubleshooting. He also wears really tight pants.
TJ's Tip #2: Cleaning a Card Reader
11/19/2015
ATMequipment.com - TJ with ATMequipment.com provides some simple ATM maintenance tips to keep your machine looking and running like new. In the video TJ uses ATMequipment's maintenance kit to clean the card reader, screen and keypad. Keeping these simple things clean and working can increase the revenue from your ATM.
TJ's Tip #1: Simple Dispenser Cleaning
11/19/2015
ATMequipment.com - Tired of bill jams? As ATM operators, there's nothing more frustrating. Often times, these jams are caused by a dirty dispenser. Follow TJ's simple steps to keep your dispensers clean and running smoothly.
How does EMV affect me?
11/19/2015
ATMequipment.com - Have you wondered how the EMV change will affect you or your business? This video shows how EMV is there to protect you from fraud. You will learn how its a more secure way of processing and when you need to complete your EMV updates. Find out more at ATMequipment.com/EMV
The Optconnect Difference: Event Pulse
11/19/2015
OptConnect - Event Pulse by OptConnect provides improved connectivity in crowded situations.
The Optconnect Difference: The Portal
11/19/2015
OptConnect - Monitor uptime, schedule alerts, and manage devices with The OptConnect Portal.
The OptConnect Difference: Heads up by OptConnect
11/19/2015
OptConnect - See how we monitor network health to ensure the highest level of uptime.
The OptConnect Difference: Command Center
11/19/2015
OptConnect - Our Command Center team monitors uptime and resolves network or customer concerns quickly.
The views expressed in these videos are not necessarily those of ATMIA.
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