“We wanted to do something special during these trying times,” said ATMIA Global Director, Finance & Member Services Sharon Lane, “Offering access to our industry education, advocacy efforts and connections at a significant savings was the best way we could support the industry.”
When you join at the STARTUP Membership Level you will be able to:
“We understand our industry’s circumstances this year,” said Mike Lee, ATMIA CEO. “This new membership level will help businesses throughout the ATM industry to gain access to vital information and resources that can help them survive and thrive as we slowly emerge from this pandemic together.”
To mark the milestone of launching the certification system for Next Gen ATMs, which enable customers to transact at ATMs via their mobile bank apps, ATMIA today published its “Next Gen ATM User Interface and Metrics” best practices. The aim of the new industry manual is guide ATM operators, vendors and service-providers to measure how to maximize the customer experience and interface at Next Gen ATMs.
“After over 50 years of reliable service to cardholders, the ATM has now geared up to enable customers to transact through their mobile devices instead of using plastic cards, providing for faster, pre-staged app-based cash withdrawals and deposits, and, increasingly in future, cash-to-cryptocurrency or crypto-currency-to-cash exchanges,” explained Mike Lee, CEO of ATMIA and Chairperson of the Consortium for Next Gen ATMs, which now has more than 400 participating companies in 55 countries. “Enhancing the customer experience at ATMs has been a driving force behind the development of the Next Gen ATM ecosystem and blueprint, with its combination of vendor-agnostic standards or provider-specific interfaces.”
The industry association believes that the effectiveness of the user interface (UI) at ATMs, including such factors as ease, speed, security, and accessibility, will prove critical to the rates of customer adoption of the newly created ATM technologies and system.
“Customer adoption will drive transaction use, a boon for deployers, and create demand for Next Gen ATMs,” Lee said.
What We Do:
Monitor and coordinate intelligence about criminal activity and ATM threats to create security standards, focused on the self-service channel.
To design responses to on-going criminal activity targeting the industry by focusing on attacks that impact ATM usage and operation, globally.
Who We Serve:
Global manufacturers, suppliers, service providers, deployers and financial institutions to establish a 'one stop shop' for ATM security.
Contact Hope Lerman at ASA for more information or to join.
Today, we invite your company to become an official ATM Next Gen Champion. Your company will not only be supporting the future of the ATM industry but be noted as one of those leading the way! The details and benefits of the Champion package are at this link for you to consider. Our packages start at $1200 per year – that is only $100 per month. If everyone contributes a little we can achieve a lot! For questions or get signed up contact Dana Benson
ATMIA recently published premium reports on a wide-variety of topics from security to the future of the industry – to provide you with a competitive edge in growing your ATM business in the ever-changing ATM marketplace.
Next Gen ATM User Interface & Metrics -
This report explains why the architecture of the Next Gen ATM blueprint, launched in November 2020, is geared to enhancing the future of ATM consumer experiences and outlines all the relevant factors to measure the improvement of the user interface (UI). There are chapters on the Next Gen ATM, including its business case in an era of Open Banking, on Interface Technologies, both hardware and software, a Customer Interface Overview, including how to customize the UI and increase customer loyalty, a Functionality and Transaction Flow Overview, Next Gen Certification, Next Gen API Metrics, Non-Card and Non-Contact Transaction Initiation, and on Additional and Alternative Security and Authentication, including analysis of biometrics, geo-checking, geo-blocking, geo-spatial awareness and contactless and cardless transactions.
International IAD Study Africa -
The 2020 International IAD (Independent ATM Deployer) Study for Africa paints a big picture of opportunities for retail ATM deployment across varying emerging markets on the big African continent. It is the latest research report in ATMIA’s global series of IAD studies.
Next Gen ATM Deployer Guide -This must-have manual contains an introduction to the global Next Gen project, analysis of the survey results, key questions regarding hardware and software upgrades needed to migrate to Next Gen, cost issues, the business case and underlying economics for ATM operators, retailers, consumers, security issues for the new architecture, Next Gen functionality and value-added digital services and combining Next Gen with a migration to Windows 10, and an analysis of relevant technologies like Bluetooth and NFC. The manual includes a Deployer Checklist, the Next Gen ATM Blueprint, Version 1.5 and a NextGen ATM QuickScan Model.
US IAD Report - The IAD business in the United States is a sterling example of how our industry has built a convenient, reliable, diverse, and secure self-service banking channel that’s vital to tens of millions of people. The study addresses past development, today’s market conditions, and the most important opportunities and challenges that confront us as we move forward.
Offences Involving ATMs: Insights into How Offenders See ATMs as Targets - This new criminological study of ATM crime today offers the industry a unique perspective – the view from the bottom; that is, what ATM criminals themselves think when they plan their attacks on ATMs.
Next Gen ATMs Business Case Toolkit - The Business Case Matrix identifies 44 specific aspects of NextGen that can reduce your costs, increase your revenue, and enhance your brand value and competitiveness. The Matrix also provides a formula for each revenue and cost element, to expedite calculation of the financial impact on your business. Supporting the Business Case Matrix are interactive financial worksheets that will enable you to calculate the potential long-term Return on Investment (ROI), to strengthen budget requests for implementation of NextGen.
Canada IAD Report - This analysis illuminates the unique market characteristics that make IAD ATMs such a vital part of Canadian financial services and why cash continues to be preferred by Canadian consumers for face-to-face retail transactions.
National IAD Study Australia - This study finds the Australian retail ATM market under pressure from shrinking GDP, the digital banking transformation and the shift to contactless “tap and go” technologies. However, this expert analysis, edited by award-winning Upshot Advisors consultancy, identifies new opportunities which still exist for Independent ATM Deployers, especially in the area of outsourcing of bank off-premise ATMs.
National IAD Study Germany - The report gives a detailed overview of the economy and independent ATM sector in Germany before looking at ATM data and IAD market share, cash use, ATM density, ATM economics, the structure of the ATM network, competitive factors and IAD business developments and opportunities. The appendices include “ATM Locations by Bank Group in Germany”, “ATM Locations per 10,000 Inhabitants in Germany and “German Payment Preferences by Transaction Value”.
National IAD Study UK - The report gives an overview of ATMs in the UK, backed by economic and market data, as well as by information on bank branches and cash demand and ATM density. It also covers ATM revenue sources, including Dynamic Currency Conversion (DCC) at ATMs, various competitive factors, interchange rates and new potentially dominant evolving technologies like NFC. Security challenges and industry issues are also studied.
White Paper on Dual Migration to Windows 10 and Next Gen ATM Architecture - This paper expertly and sensitively analyzes the convergences of these two industry-wide migrations and assesses the potential for combining the two into one strategy, one a cost and the other an investment in the long-term future of our ATM technology.
ATMIA offers live and on-demand webinars to provide interactive and media-rich presentations on current and hot topics for the ATM industry. We invite you to participate and help us provide the industry original, essential, topical and unbiased information.
Benefits of Sponsoring a Webinar:
Make plans to join us on our next webinar! Keep up to date on all our webinars and conferences by visiting: www.atmiaconferences.com
Place your company in front of 13,000 industry professionals by submitting an article or an ad. Contact Claire Feterl, ATMIA Membership & Marketing Associate for discounted rates.
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by Offering New Members a 20% discount
It's easy to start referring... and earning!
1. Promote the Referral Program to your friends and affiliates with your custom promo code. Find your code under "my account" on the site.
2. New companies receive a 20% discount on their ATMIA membership.
3. You receive a $100 USD discount on your renewal when they join.
These are just a small sample of our special offers. Contact us with questions or to learn more!