ATMIA Academy
ATMIA Academy

ATM Operator training

ONLINE e-Training

ATMIA Academy offers ongoing, certified ATM operator education and training that conforms to industry best practices.

Courses are designed for ATM operators/owners doing business in regional, national and global markets. Content draws on the collective knowledge of ATMIA members, and is based on extensive research into the operating practices and procedures of ATM businesses worldwide.

There are five courses comprising complete ATM Operator responsibilities with several short, interactive and highly informative sessions. A click and learn-at-your-own-pace approach provides flexibility to control progress through each session on your own schedule and terms.

Course content review during session assessments is permitted with a passing grade required of 100 percent (100%) due the open book nature of testing. Once all sessions are successfully completed for an individual course, a digital certificate of completion is issued.

International certification increase credibility, visibility, stature and professionalism within the ATM industry. To become an internationally certified ATM operator, you must complete all five ATM Operator courses Individuals achieving international certification are added to ATMIA’s Industry Hall of Honor and are acknowledged in ATMIA’s Member Directory.

ATM Operator Training Courses
Course ATMIA Member Non-member
ATM Balancing Clerk Course $350 $450
ATM Custodian Course $350 $450
ATM Field Controller Course $350 $450
ATM Operations Manager Course $350 $450
Customer Service Representative Course $350 $450
International Certification 5-Course Bundle $1,000 $1,100
International Certification Corporate 5-Course Bundle $1,500 - $2,500* $2,000 - $3,300*
* Corporate pricing varies based on membership type and number of employees. Please contact ATMIA for full details.

Preview a course session on ATM workflow now!

Additional training is available encompassing ATM security and value-added services.

Have a Question about ATMIA Academy?
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If you have questions about the academy, please contact any one of our staff or fill out the contact us form below and a member of our staff will be in touch.

*Note: The training offered is intended for those currently employed in the ATM industry. Individuals not employed by companies in the industry will not be considered for the online training. If you are in search of career opportunities within the ATM industry, we encourage you to post your CV on our Career Center.


Global Sponsor - FIS
Global Sponsor - Euronet Worldwide
Global Sponsor - NCR
Global Sponsor - Prosegur
Global Sponsor - Cardtronics
Global Sponsor - Mastercard
Global Sponsor - KAL
Global Sponsor - Auriga
Global Sponsor - TMD Security
Global Sponsor - Diebold Nixdorf
Global Sponsor - DPL
Global Sponsor - Payment Alliance International, Inc.
Become a Global Sponsor

ATMIA Members


“Being a business owner who is relatively new to this industry, the program really helped open my eyes to, and help me prepare for, larger issues I'm going to encounter as my business grows.”

- Eric Barnstein 
Apogee Business Solutions

“A standarised training for ATM Operators was a missing element for the industry. I am proud that ATMIA has lead the industry in this initiative with an easy to use, on-line format. The training accurately covers the day to day duties for this position and is a must for all in this position to take.”

- George Athanasakis
Australian Technology Management Pty Ltd 

Global Sponsors