Asia / Asia Pacific
Asia / Asia Pacific

Asia / Asia Pacific

Bookmark this page to keep informed of the latest news, as well as upcoming meetings and conferences.

Sandra Smith, Executive Director Asia Pacific
E: [email protected]
T: +61 4 24 300 660

Monthly Updates

What to expect in September  2023What's Happening Icon 

Last month ATMIA held its Strategic Direction Committee teleconference where they received updates from the Reserve Bank of Australia. During the teleconference, the RBA emphasized the importance of cash in Australia's payment system. Referring to its 2022 Consumer Payment Survey, the RBA highlighted that a quarter of the respondents surveyed expressed that they would face "major inconvenience" or "genuine hardship" if cash was difficult to access or use. This indicates the continued value of cash to a diverse range of consumers for their daily payments. The findings of the survey were consistent with those of 2019. For the full RBA consumer Payment report , please click here.

Other reference point:  The Cash-use Cycle in Australia | Bulletin – March 2023 | RBA

The minutes from the Strategic Direction forum are now available exclusively to members. Please click here to access.


Growing The Industry Through Collaboration

Signs promoting the use of cash at retail outlets are popping up everywhere. Anyone interest in getting these signs for free or passing on to interested parties are encouraged to contact the Cash Welcome Group click here.

Get FREE Signs



What’s new to the ATMIA website
Now is a good time to familiarise yourself with the many features and services offered on the ATMIA website. With nearly 20 active committees, why not consider joining one of them in 2023? It's a free service and you'll benefit from the insights shared by your peers and industry experts.

To view the complete list of ATMIA committees click here.

2023 Member of the Month

Congratulations to OpenSys (m) – September 2023 Member of the Month

OpenSys (m) has been a loyal associate member since 2019

On the face of it, we are a public-listed company on Bursa Malaysia. But OpenSys (M) Berhad has always been more than a collection of the sum of its parts. Although we’re among the biggest and the best in the financial services, telecommunications, and utility industries today, we still remember growing up. So today, we can use the hundreds of years of man-power experience to provide solutions for everyone – big or small.

So if you want to understand OpenSys, it isn’t through its products and services but through its people. Our staff are our greatest. We hire the best to give you the best in effort, ideas and professionalism in these following fields:

  • Business Process Outsourcing
  • Project Management
  • Systems Integration
  • Software Development
  • Training
  • Support Services

Since we are working in an industry that requires being operational 24/7, there is no room for being precious. Everyone pulls their weight and everyone has to know how to get on with their job. And the beauty of OpenSys is that for the last two decades, we have been the best at doing this.

To learn more about OpenSys (m), click here


Updates from the RBA 


Updates Next Generation Banknotes in 2022

Updates Next Generation Banknotes in 2020 / 2021

Updates Next Generation Banknotes in 2019

  • Effective February the RBA revealed the designed of the New $20 banknote.
  • Effective April: RBA:NGB100 Transportation Banknote Orders is now open
  • Effective May: the latest newsletter from the RBA
  • Effective June: New $20 Assurance Banknotes Orders is now Open
  • Effective August: Update from the RBA
  • Effective end December $100 transportation notes will be made available for order around April and the first print run of $100 production banknotes will be available at the end of 2019. RBAs Industry Engagement Hub

Important dates:

The Reserve Bank of Australia: Next Generation Banknotes 

  • The fifth denomination of the new series was the $100 and was released on the 29th of October 2020.
  • The fourth denomination of the new series was the $20 banknote and was released in October 2019.
  • The third denomination of the new series was the $50 banknote and was released in October 2018.
  • The second denomination of the new series was the $10 banknote and was released in September 2017.
  • The first denomination of the new series was the $5 banknote and was released on the 1st of September 2016. 


Asia Pacific Industry Position Paper: Calling for a mandate on cash transaction below $10,000(effective July 2020)


Some retailers have gone cashless, which denies members of the public the freedom to choose how they wish to pay for goods and services. Cash, as public money, is guaranteed as legal tender and yet cannot be used at these cashless retail outlets. In addition to being public money, cash is a back-up when systems fail or malfunction. With the recent introduction of a $10,000
limit on cash transactions in Australia, it is essential to secure the role of cash as a payment option for transactions below this amount. The ATM Industry Association proposes a mandate for cash as a payment option for in-person transactions below $10,000. To read the full paper click here.

ATMIA in conjunction with Cash Welcome continues our fight against a cashless society to ensure cash remains part of the Australian payment system.

Following months of building a board base support for the cash mandate, to protect the option to use cash at retail establishments, a petition is now open to members of the public to sign. This represents a new phase in the campaign to have cash-secured as a payment option for all citizens. ATMIA will continue to advocate strongly for a cash payment option in order to guarantee long-term security, stability and accessibility of the Australian payment system to all.

To sign the Cash petition click here

ATMIA will continue to reach out to numerous associations and organisations outside the ATM Industry to gain their support for a ban on cashless retail outlets, in order to keep payment choice alive.

Membership HighlightsWhat's Happening Icon

  • Member Referral - New members save 20% off fee and referring company can get up to $250 off per year for their membership dues. Companies can find their member code to provide companies at -  
  • Member Blogs - Board thru Sponsorship level members can add the RSS feed to their company blogs for listing on our website and social media. This will significantly increase the reach of their content. Link to add RSS feed -
  • Board Members & Sponsors Encouraged to Share their Newsletters with ATMIA to further expand your marketing reach through our website and social media
  • ATM TUBE:  ATMIA’s ATM tube where members can upload and view videos on industry-related topics. This is our own industry space for enjoying videos about all things ATM in a focused way without distractions. Please share your industry videos
  • ATM Industry Career Center:  Looking to hire a new, qualified employee? Post job openings from the comfort of your desk to reach qualified job seekers
  • ATMIA Logos:  As a member of ATMIA we encourage you to download our logo and use on your communication and website designating you as a member of ATMIA



Helpful Links

Explore ATMIA's active committees and how to join.

Market Intelligence Library

Online library of resources for ATMIA members on current issues and trends in the global marketplaces of our industry.

Working to protect the health & vitality of the ATM Industry. Find out how you can contribute.

Online training and certification program for ATM Operators.

Asia Pacific Newsletter

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Make connections with ATMIA's full member directory.

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