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Transaction Network Services (TNS Inc)

About TNS

TNS is a global leader in secure payment and connectivity infrastructure for the ATM and self‑service banking industry. With more than 30 years of experience, TNS delivers Infrastructure‑as‑a‑Service (IaaS) and fully managed solutions to over 1,400 organizations across more than 50 countries. Our portfolio spans payment acceptance, secure multi‑carrier network connectivity, and intelligent transaction orchestration, designed to keep ATMs and self‑service terminals operational, compliant, and earning. From payment processing and proactive monitoring to carrier‑agnostic connectivity and proactive support, TNS enables financial institutions and independent ATM deployers to run mission‑critical infrastructure with confidence and simplicity - managed 24/7 so issues get resolved before customers notice.

One Partner for Payments and Connectivity

Most organizations manage payments, connectivity, security, and compliance across multiple vendors - each with different SLAs, different support teams, and different points of failure.

Complete Commerce: The Full-Stack Payments and Connectivity Solution

TNS Complete Commerce delivers everything you need to run secure, always-on commerce operations:

Accept payments across in‑store, unattended, and digital environments.

Secure payment data with PCI‑certified infrastructure, encryption, and fraud protection.

Connect your commerce ecosystem with reliable, managed network infrastructure.

Orchestrate transactions in real time with smart routing, failover, and control.

Accept any transaction. Connect any location. Orchestrate across providers. All managed 24/7, so problems get solved before you know they exist.

Offices in US, UK, Ireland, France, Germany, Italy, Spain, Australia, Hong Kong, India, Japan, Philippines, South Korea, Singapore, Taiwan, Thailand, Malaysia, Brazil and New Zealand.

Global
Michael Johnson
Global Managing Director
+61 299590831

Regional contacts:

UK & Ireland
Matthew Thomas
General Manager, UK&Ireland

Europe
Giovanni Miste
General Manager, Europe

Asia Pacific
Michael Johnson
Managing Director, Payments Market, Asia Pacific

Americas
George Zirkel
General Manager, Americas

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TNS Solutions for Independent ATM Deployers

Enabling Secure, Always-On ATM Networks

Independent ATM Deployers operate large, distributed fleets where every minute of downtime means lost revenue. Your ATMs need to stay connected, secure, and earning—even in remote locations, even when carriers fail.

TNS delivers the complete infrastructure stack for IAD operations: payment processing, multi‑carrier connectivity, PCI‑certified infrastructure and security controls, and intelligent routing—fully managed so your fleet stays operational and you stay focused on deploying more machines, not managing more vendors.

TNS Payment Infrastructure Framework

ACCEPT

Enable ATM Transaction Processing

The Challenge: Your ATMs need to process cash withdrawals, balance inquiries, transfers, and value-added services across multiple financial institutions and card networks - reliably, securely, every time.

What TNS Delivers:

ATM transaction acceptance across networks.
Unattended and self-service environment support.
Integration with your existing ATM software and processors.
Multi-bank card acceptance across multiple card schemes/networks.

Why it Matters for IADs:

Expand revenue opportunities across more card networks and financial institutions.
Ensure compatibility across your entire hardware fleet.
Focus on deploying ATMs, not managing payment integrations.

SECURE

Protect Transactions and Cardholder Data

The Challenge: ATMs are targets. Fraudsters are sophisticated. Compliance requirements are evolving. You need security that protects customer data and keeps you operational.

What TNS Delivers:

Managed P2PE: End-to-end encryption that removes cardholder data exposure.
TNS Secure Internet Gateway: Dedicated TLS gateway with protocol conversion, threat protection, and high-availability infrastructure built for payment operations.
TNSLink Security Stack: Next-Gen firewall, advanced threat detection, network segmentation, PCI-certified infrastructure—managed completely so security stays current without pulling your team away from operations.

Why it Matters for IADs:

Reduce PCI compliance scope.
Protect cardholder data at every touchpoint.
Secure your network against threats you haven't even heard of yet—because we're monitoring constantly.

CONNECT

Deliver Resilient Connectivity to Every ATM

The Challenge: ATMs in remote locations, challenging network environments, and high-traffic areas all need reliable connectivity. A down ATM is a revenue-losing ATM.

What TNS Delivers:

TNSLink: Managed connectivity with wired, wireless, and SD-WAN options. Centralized monitoring across your fleet. High-availability architecture that routes around failures automatically.
Supports: ATM estates, secure cash deposits / smart safes, retail payment terminals, and self-service and unattended devices.
Global Wireless Access (GWA): Multi-carrier SIM that finds the best performing carrier automatically. Global coverage. No carrier dependency.
TNS Dial: Secure dial-up for legacy ATMs where modern connectivity isn't an option.

Why it Matters for IADs:

Maximize ATM uptime—even in remote locations.
Simplify connectivity management across large estates.
One partner manages wired, wireless, and dial connectivity.
Your ATMs stay connected—less downtime means more revenue.

ORCHESTRATE

Route and Optimize ATM Transactions

The Challenge: As your ATM network grows, managing connections to multiple processors, acquirers, and payment networks becomes complex and fragile. Single points of failure threaten uptime.

What TNS Delivers:

TNSConnect: One secure connection to your processors and payment networks. Supports on-prem and cloud deployments. Host-to-host integration.
Payment Orchestration: Multi-processor routing for redundancy and optimization. Transaction failover that keeps ATMs processing when providers go down. High-availability architecture designed for mission-critical operations.

Why it Matters for IADs:

Simplify processor and network integrations.
Improve transaction routing reliability—so ATMs stay operational even when a processor has issues.
Enable expansion into new payment networks without rebuilding your infrastructure.

Blog

Why ATMs Need Managed Connectivity in Today’s Deployment Landscape

As ATMs evolve into multi‑service platforms, fragmented connectivity models can’t keep up. This article explains why managed connectivity is essential to protect uptime, reduce operational complexity, and ensure secure, always‑on access across growing ATM estates.

Engineering Resilience: Connectivity Strategies for Modern ATM Networks

Modern ATM networks demand resilience by design. This blog explores how redundancy, intelligent failover, centralized visibility, and cloud‑enabled orchestration are critical to maintaining uptime, security, and operational efficiency at scale.

Complexity Eats Margins: Why IAD Growth Demands Managed Connectivity

Expanding ATM estates often introduces hidden costs through vendor sprawl and operational inefficiencies. This article shows how a managed connectivity model helps IADs reduce downtime, control costs, and protect margins as networks scale.

Keeping Pace with ATM Evolution: Connectivity for IAD Networks

As IADs adopt advanced services and outsourced ATM models, connectivity becomes the foundation for growth. This piece highlights why resilient, secure, and unified connectivity is essential to support innovation without increasing operational burden

The Hidden Cost of ATM Downtime

When connectivity issues arise, teams scramble to coordinate multiple vendors, troubleshoot hardware, and restore service under pressure. This reactive cycle drains resources that could be focused on growth initiatives like site acquisition or merchant relationships.