Emerging Markets Newsletter - June/July 2021 It’s great to be part of an industry which has taken the time and trouble to future-proof its technology so that we can adapt to the changing behaviours and expectations of consumers and maintain our relevance to society. Certified Next Gen ATM products and services are starting to roll off the production line in a reinvention of our whole industry ecosystem. At the same time, ATMIA and the ATM Security Association (ASA) have joined forces to launch and manage a Crisis and Crime Management Intelligence System (CCMIS) to track crime and fraud trends, which will enable us to stay one step ahead of evolving crime. Together, the forces of innovation, through Next Gen, and protection, through the CCMIS, will stand us in good stead going forward.
Even as the world gradually returns to normal and aims for the post-pandemic phase, the ATM industry is already ready for growth and expansion in order to ensure that the ATM remains the preeminent self-service channel for a new generation of users.
Emerging Markets Newsletter - May 2021 What a time we live in – full of crises, but also filled with opportunities! The world has gained some control of the pandemic, through the application of science, and this public health crisis will soon be in full retreat. Things have changed since covid-19 began, however. There is more online shopping, more zoom meetings, less travel and millions now working from home for most of the week. In short, it’s become a more digital world.
Our ATM industry and ATMIA have been very hard at work, during the crisis, preparing for the future and I believe we’re fully ready to retain the ATM as the preeminent channel for self-service banking for many, many years to come. Consider the following developments. The very first certifications for Next Gen ATMs are in the pipeline as we speak, inaugurating a new API App model for ATMs. This is the culmination of a multi-year global project involving unprecedented consensus across all markets and all sectors of the industry. And, this week, ATMIA and the ATM Security Association jointly launched the world’s first global-scale Crisis and Crime Management Intelligence System (CCMIS) to cover all types of crime attacks against ATMs and to provide a hub for any crisis which impacts the industry, whether a future pandemic, an environmental disaster or even a war. Earlier this week, I submitted my report to the Euro Retail Payments Board (ERPB), set up to ensure continued access to, and acceptance of, cash in the euro area for the future, as part of the Eurosystem’s Cash 2030 strategy. In the US, bipartisan support continues to grow rapidly for banning cashless retail establishments in the US.
Although vigilance remains the watchword, things are changing for the better, both in society and in our industry. It’s the “end of the beginning” to quote Churchill as vaccinations get rolled out, admittedly at vastly different rates for different countries. In our industry, ATMIA has received the first application for an official Next Gen ATM certification. This will truly be a new beginning for a 50 year-old industry, a reinvention, a change of direction. It will signal the dawn of ATM 2.0.
We can never give up. The pandemic has tested our resilience as an industry and as an association. Thanks to the support of members worldwide, and the unshakeable belief in the value of our ATM businesses and services which are provided daily to millions of accountholders, we’ve continued to recover from the initial losses of lockdown, whilst building our future with the global launch of ATM 2.0, an API App model for future-proof ATMs.
Thank you for being part of a special industry which has served the public for over five decades, providing access to cash and a variety of value-added financial services, to millions upon millions of cardholders.
Thank you for being part of our worldwide family of members and for contributing to the welfare of the industry in which we all share. We live in unprecedented times which call for an even greater togetherness, as we endeavour to deal with the challenges we face, keep our industry secure and future-proof our amazing technology so we stay relevant to the customers of today and tomorrow.
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