Coronavirus and ATMs: Updates and Messages

Welcome to this page for fact-based messages about how the coronavirus pandemic affects us and our industry. ATMIA is here for you and for all ATMs throughout the world. You are constantly in our thoughts. Please stay safe.

ATM Industry Association statements on coronavirus

COVID Update from the Asia Pacific Region: The RBA advised the Consumer Payment Behaviour Survey is conducted every three years so they don’t have a direct update on the 2019 pre-Covid figure for cash use from that particular survey (Research Discussion Paper). The RBA would expect to do the next wave of the survey in the second half of 2022.

In terms of some other recent publications that may be of interest include:

ATMIA Members, please visit the Market Research Library for additional documents and resources related to coronavirus.

Graphics for use by ATM businesses during New Coronavirus Pandemic.

Graphics are free to use by all ATM businesses, click on the manufacturer/graphic size to download:

International Responses by Central Banks and Authorities to Cash in the Crisis:

Other CBs or institutions just made comments to the media such as:


Do these five simple things to help stop the spread of coronavirus (COVID-19)

HANDS: Wash them often
ELBOW: Cough into it
FACE: Don’t touch it
FEET: Stay more than 6ft (2m) apart
FEEL: Sick? Stay home

Cash and ATMs are as safe as Credit Cards, Mobile Phones and Doorknobs.


With thanks to James Shepherd-Barron ([email protected]), son of the inventor of the ATM, for providing this great graphic.

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