GRGBanking Empowers Banks for Branch Transformation in Vietnam's and Laotian Market

In September 2023, GRGBanking signed strategic cooperation agreements with Tien Phong Bank (TPBank), HiPT group from Vietnam, and TechZone from Laos to empower local banks for branch transformation and digitalization.

This strategic cooperation focuses on developing banking branch system software and digital operational services. GRGBanking continues to work with TPBank on upgrading existing scenarios, integrating branch operational capabilities, and ensuring digital, intelligent, and secure branch operations, thereby assisting the bank in improving overall branch service efficiency, customer experience, and branch capacity while effectively reducing operating costs and providing operational efficiency.

Since 2016, GRGBanking has collaborated with TPBank to initiate the "Digital Branch Transformation" project. Through the innovative and biometric-enabled VTM (Virtual Teller Machine) devices the company provides, TPBank has established almost five hundred offsite digital branches called "Live Bank" across Vietnam. The "Live Bank" utilizing the VTM solution supports 95% of counter services. With this channel, TPBank achieved significant business expansion without additional staffing and greatly enhanced operational efficiency.

As the leading enterprise in Information Technology (IT) in Vietnam, HiPT Group delivers state-of-the-art and high-tech products, solutions, and professional services to bring real value to customers, partners, shareholders, and members of HiPT. The company possesses excellent IT products and solutions, innovatively created by nearly ​​​​​​​300 enthusiastic, creative, skillful, and professional members. Worldwide partnering with global vendors and partners, HiPT has pioneered applying the latest technologies to bring end-users new experiences and the highest values. HiPT is confident in affirming its credit and strength to be the IT leader in the digital era.

This strategic cooperation aims to support HiPT Group's strategic deployment for the intelligent transformation of local banks' branches in Vietnam. Leveraging the company's core competencies and innovations and integrating HiPT Group's market and brand resource advantages in Vietnam, GRGBanking signed a large-scale order for smart financial self-service devices and branch transformation solutions. This collaboration will help HiPT Group provide customized branch transformation products and solutions to local banks, promote digital branch construction, enhance user experiences, and lay the groundwork for upgrading digital branch transformation.

This cooperation deepens the strategic partnership between both parties in digital branch transformation construction. It opens up new opportunities for long-term mutually beneficial cooperation with local partners and bank customers, enhancing GRGBanking's brand recognition and reputation in Asia-Pacific and global markets. It also actively promotes the company's expansion into overseas markets and the promotion of innovative businesses, in line with its global localization strategy.

During the Global Customer Exchange event, Mr. Veasna Van, the General Manager of TechZone Solutions, and the management team visited GRGBanking's Artificial Intelligence Innovation Center and Intelligent Manufacturing Center. After gaining in-depth knowledge about relevant products and solutions, Mr. Veasna Van demonstrated that this cooperation will innovate the branch transformation in the Laotian market, representing a significant milestone in the banking industry in Laos.

TechZone is a local SI (System Integrator) company in Laos providing end-to-end solutions for the banking industry. This partnership will provide customized branch transformation products and solutions to local banks in Laos, facilitating the advancement of digital branch construction, enhancing customer experiences, and promoting the upgrade of digital branch transformation.

As a leading innovative solutions provider, GRGBanking promotes technological innovation and industrial transformation in different sectors, including finance, transportation, security, government affairs, smart retail, and other industries. GRGBanking is one of the top 3 vendors within the self-service financial industry, with over 350,000 terminals deployed in over 110 countries.

Leveraging in-depth knowledge of innovative technologies and application scenarios, GRGBanking can provide tailor-made and innovative solutions. In the future, GRGBanking will embrace digital transformation, work with local bankers toward Intelligent Finance in a smart and humanistic way, and deliver superior products, solutions, and services with high value and innovative technology to customers worldwide.