There’s no longer a debate about whether financial institutions should implement cash recycling systems (CRS) in their branches and ATMs. The question is how to do so. FIs considering deploying CRS may be unaware of the complex migration process. Leveraging Diebold Nixdorf’s learnings from multiple CRS projects, this paper provides guidance on the steps involved. The biggest lever for reducing cash management costs is the automation of cash deposit transactions, which should be a key target. This can be achieved by introducing CRS technology.
A balance of cash-in and cash-out in a system’s closed cash cycle should lead to perfect cash management. But this requires the migration of cash deposits from the counter to self-service.
“The question isn’t whether to introduce cash recycling, but how.”
— Stephan Okroy, Business Development Lead for True Cash Cycle Management, Diebold Nixdorf