ATMs have been a traditional part of banking since the first ATM debuted in London 50 years ago. Now, with the introduction of mobile phones and continued focus on self-service, ATMs have become more essential than ever for financial institutions. However, the same technological whirlwind that has launched the ATM and self-service channels into prominence is also contributing to rising costs, making it more difficult for banks and credit unions to budget and maintain a convenient network of ATMs. This white paper, sponsored by Star Financial Service, explains why FIs are increasingly turning to ATM outsourcing to cut costs yet continue to serve their accountholders.