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Everlink Wins the ACI Worldwide Customer Innovation Award

Monday, September 28, 2020

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Company: Everlink Payment Services Inc.

Everlink Payment Services Inc., is pleased to announce that their eSCORE™ solution has won the ACI Worldwide Customer Innovation Award in the Fraud Management category. The ACI Innovation Awards program celebrates global payments innovation by recognizing leading banks, merchants, intermediaries and billers around the world for their innovative use of ACI’s payments solutions. This is Everlink’s 2nd time winning in this category in the last four years, having also won the award in 2017.

Everlink’s Fraud Management team continues its innovative direction in the fraud detection/prevention landscape with a client-centric focus. In August 2019, Everlink brought to market a new layer of defence – eSCORE™, building on its award-winning eDETECT™, real-time and near-real-time debit card fraud monitoring solution. eSCORE™ employs AI-based analytic models to effectively predict the probability of the transaction being fraudulent. What makes it so innovative is that the score generated can be utilized by eDETECT™ at the individual account level to normalize activity to that particular cardholder’s profile, and therefore reduce the friction experienced by cardholders due to false-positive alerts and declines. eSCORE™ is the next generation of fraud monitoring tools designed to enhance the capabilities of eDETECT™ to more effectively target fraud risks associated with both face-to-face and eCommerce card-not-present debit card transactions.

“Everlink’s recognition in ACI’s Innovation Awards is well deserved,” said Cleber Martins, global product line manager, Payments Risk Management, ACI Worldwide. “The organization, a customer-focused market leader that’s driving the latest machine learning technology for fraud management, epitomizes innovation and we congratulate them on this win.”

“Everlink is extremely proud and honoured to receive this award from ACI. This is a testament to the expertise and initiative of our Everlink Fraud Management team members as well as our dedication to work with our clients and partners to combat the always-changing threat of malicious activity,” says Mark Ripplinger, President and CEO of Everlink. “We will continue to push the limits and strive to be at the forefront of fraud management solutions by providing the very latest and most capable tools available to reduce fraud exposure for our clients and their account-holders.”

In May of 2020, Everlink added eDETECT+™, an enterprise fraud monitoring solution, to its Fraud Management platform. eDETECT+™ is designed to consolidate both financial and non-financial omni-channel activity, greatly enhancing the ability to predict fraud before fraud losses are incurred. The eDETECT+™ platform is designed to be a one-stop-shop for all enterprise risk management needs.

Click here for additional information on the ACI Worldwide Innovation Awards. For additional information on eSCORE™ and eDETECT+™, or other fraud management solutions, please contact your Everlink Account Executive today.


About ACI Worldwide – ACI Worldwide powers digital payments for more than 6,000 organizations around the world. More than 1,000 of the largest financial institutions and intermediaries, as well as thousands of global merchants, rely on ACI to execute $14 trillion each day in payments and securities. In addition, myriad organizations utilize our bill presentment and payment services. Through our comprehensive suite of software solutions delivered on customers’ premises, through the public cloud or through ACI’s private cloud, we provide real-time payment capabilities and enable the industry’s most complete omni-channel payments experience.

Everlink Payment Services Inc. is a leading provider of comprehensive, innovative and integrated payments solutions and services for credit unions, banks, and SMEs across Canada. In addition to supplying bestā€in-breed technology infrastructure and payment network connectivity, we offer a comprehensive range of integrated payments Lines of Business including: Payment Network Gateway, ATM Managed Services, Card Issuance & Management, Fraud Management Solutions, Mobile Payments, Professional Services and SME Solutions.


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