The ATM continues to play a critical and growing role within retail financial services. This course explores the added-value capabilities of the ATM beyond the core transactions that it has handled historically. It discusses the comprehenive service and sales facilities that the ATM can provide for dealing with both customers and third party users. It also highlights the principal enabling technologies and the ways in which the ATM interacts with other channels.
Look at value-added services at ATMs around the world and become inspired about adding some to your own ATM estates.
Here is a list of sessions covered in the training.
The ATMIA Academy uses a click and learn approach which is easy to navigate. You will click and learn at your own pace in your own time.
Assessments are “open book” style tests which allow you to click back to review the session. Based on the open book test, the pass mark for each session is 100%.
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